Riabukha Olha. Successful practices of e-governance: How online business services make Ukraine a tiger of digital transformation

“There is a war in this country, and one still can register a sole proprietorship (SP) online in a few minutes,” says my friend in surprise. She is starting work for a military tech project and had postponed the registration of her SP time and again, as she thought that it would take a lot of time and nerves. However, she managed to do it in just 15 minutes in the morning while lounging on her sofa – and then ran off to cook breakfast and get ready for her train.

The instructions on the Diia state web portal of electronic services helped her quickly choose the business category and the taxation system. The registration of new entrepreneurs takes place now not only online, but also automatically. Public registrars have no part in the process at all, making the business registration procedure in Ukraine the fastest in the world.

Ukraine impresses foreigners not only with its courage, which has already become a national attribute, but also with the pace of digital transformation. Opening a bank account in a day, signing a document or even registering a business – all this is available online.

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